Services
 

Return Policy:

Any material to be serviced or returned to Acceds, the following procedures should be followed:

Obtain return authorization:
Contact the Technical Support Department and obtain a RMA (Return Materials Authorization) number.
The RMA number must appear on the outside of the shipping container. Return shipments will not be
accepted  if  the RMA number  is not clearly visible.  Please provide the model number,  serial number,
and a brief description of the reason for return.

Freight policy:
1. Within Warranty:  The customer is responsible for freight & insurance charges when the equipment
is shipped to Acceds for service (this includes custom charges).  Acceds is responsible for the freight
& insurance charges from Acceds to the customer.
2. After Warranty: The customer is responsible for any freight & insurance charges for returned product.

The equipment should be returned to the following address after obtaining return authorization:


Acceds Development  International Limited

Address: 9/F., Zheng Tai Lai Commercial Bldg., Xi'xiang, Bao'an Dist.,
Shenzhen 518101 P.R. China

Tel: +86 755 29031506 29232352

Fax: +86 (755) 29664585

E-mail: info@acceds-cookware.com

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Since its inception in 2006, Acceds Intl has been focusing on the coffee and tea utensil market contributing innovative and cost effective solutions through design, manufacturing, marketing and distribution. As a subsidiary company of the Master Group Ltd., a large partnership of companies with proven experience and production capability in a variety of kitchen cookware product categories, Acceds Intl reinforces this advantage to the customer with a consistent commitment to design, function and quality with competitive pricing. Acceds products are sold worldwide, including large super market store chains, club and discount stores, e-commerce and catalogues. Some of the current world top coffee brands, large local and/or regional supper market store chains along with numerous other customers are just a sample of the premium clientele working with Acceds.

@2011 Acceds Development International Limited. All Rights Reserved.